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reshoscard is committed to compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page outlines how we fulfil our obligations under these regulations.

Data Controller

For the purposes of data protection law, reshoscard acts as the data controller for personal information collected through this website. We determine the purposes and means of processing your personal data.

Lawful Basis for Processing

We process personal data only where we have a lawful basis to do so. The legal bases we rely upon include:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legal obligation: Where processing is necessary to comply with the law.
  • Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests do not override your fundamental rights.

Your Rights Under GDPR

The GDPR provides you with specific rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving your request.

Right to Rectification

If personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected.

Right to Erasure

You may request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You may request that we limit how we use your data while a complaint or concern is being resolved.

Right to Data Portability

Where processing is based on consent or contract, you have the right to receive your personal data in a structured, commonly used format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We may ask you to verify your identity before processing your request. We will respond to valid requests within one month, though this period may be extended by up to two months for complex requests.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures are reviewed regularly to ensure ongoing security.

International Transfers

If we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection law.

Data Breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights, we will also notify you directly.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by post at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Contact Us

For questions about this GDPR information or our data protection practices, contact us at [email protected] or write to 47 Kensington High Street, London, W8 5ED, United Kingdom.