Privacy Policy

This privacy policy explains how reshoscard collects, uses, and protects information you provide when using this website. We are committed to ensuring your privacy is protected. Last updated: January 2024.

Information We Collect

We may collect the following information when you interact with our website:

• Name and contact information including email address
• Information relevant to your fitness enquiry or service selection
• Website usage data including pages visited and interaction patterns
• Technical information such as browser type and device characteristics

How We Use Your Information

We use the information collected for the following purposes:

• To respond to enquiries and provide information about our services
• To process service requests and bookings
• To improve our website and services based on usage patterns
• To send relevant communications if you have opted to receive them
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent, where you have given it
• Performance of a contract when you engage our services
• Legitimate interests in operating and improving our business
• Compliance with legal obligations

Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. Enquiry data is typically retained for 24 months unless you become a client, in which case retention periods align with our service relationship.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not sell, trade, or transfer your personal information to third parties without your consent, except where necessary to provide services you have requested, or as required by law. We may share data with service providers who assist in website operation, provided they agree to keep information confidential.

Your Rights

Under applicable data protection laws, you have rights including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent where processing is based on consent

To exercise these rights, contact us using the details provided on our contact page.

Cookies

This website uses cookies to improve user experience. For detailed information about the cookies we use, please see our Cookie Policy.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact

If you have questions about this privacy policy or our data practices, please contact us at [email protected] or write to us at 47 Kensington High Street, London, W8 5ED, United Kingdom.